Incidents | Pigeon Studios Status Incidents reported on status page for Pigeon Studios Status https://status.pigeonstudios.co.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/00ddc2995f076a79c870d1373e4bf3ca.png Incidents | Pigeon Studios Status https://status.pigeonstudios.co.uk/ en FlightPath Systems Maintenance https://status.pigeonstudios.co.uk/incident/783806 Wed, 10 Dec 2025 10:00:01 -0000 https://status.pigeonstudios.co.uk/incident/783806#5719756cc8a8a8ad4d0c5545eeaf237ee07de8b100f74ca40dc92df965639728 Critical maintenance to all FlightPath Systems. More information provided shortly. FlightPath Systems Pending Initialisation https://status.pigeonstudios.co.uk/incident/782367 Mon, 08 Dec 2025 15:00:00 -0000 https://status.pigeonstudios.co.uk/incident/782367#10a684f47cc95ccd0cdb2f1e073065439a5912356d9e933b2a35b06103ed79f3 FlightPath Systems is currently in a pending initialisation state. Core services are not yet fully active while final configuration and system checks are being completed. During this stage, roster tools, automation systems, and administrative functions may be unavailable or limited. Full service availability will be restored once the initialisation process is complete. Further updates will be provided as progress continues. DutyCore SQL Database Access Restricted https://status.pigeonstudios.co.uk/incident/782362 Fri, 05 Dec 2025 12:00:00 -0000 https://status.pigeonstudios.co.uk/incident/782362#e883a5e368ec29e3cb0a22d8ec88f06ed5abf5ea0961eb502127fcdfb5427dcd DutyCore is currently experiencing limited functionality due to restricted access to its SQL database. This issue prevents live hour logging, clock-ins, and automated reporting for some users. All stored data remains safe, and no record loss has occurred. Our team is actively working to restore full database access. Functionality will return as soon as the connection issue is resolved. Further updates will be published as we continue to monitor the situation. FlightPath Systems Fully Restored https://status.pigeonstudios.co.uk/incident/782366 Mon, 01 Dec 2025 12:00:00 -0000 https://status.pigeonstudios.co.uk/incident/782366#1d37905e1e2e80d1a89e73909b14851fb3ea6b2c12f76f59d71227b9d4531ed3 FlightPath Systems has been successfully reinitialised and is now operating normally. All core services — including roster management, role automation, onboarding workflows, and department administration tools — are functioning as expected. No further issues have been detected. We will continue monitoring system performance to ensure continued stability. Back-of-house system upgrades & legal documentation implementation https://status.pigeonstudios.co.uk/incident/770218 Fri, 21 Nov 2025 14:00:58 -0000 https://status.pigeonstudios.co.uk/incident/770218#e190734de78a45a62414ca701c001f51c80d72aa90a0f0f35c8ea761da0cf54d Maintenance completed Back-of-house system upgrades & legal documentation implementation https://status.pigeonstudios.co.uk/incident/770218 Wed, 19 Nov 2025 14:00:58 -0000 https://status.pigeonstudios.co.uk/incident/770218#024b8d59bd0cf1b90261776a8dcf87a795fd57e8ccc07274ea4d59f08fd66699 We are performing scheduled updates to improve system stability, update backend infrastructure, and implement new legal documentation across all Pigeon Studios services. These are essential back-of-house upgrades to enhance reliability, security, and long-term performance across our platform. This maintenance includes: - Backend infrastructure upgrades - Performance improvements - Internal system optimisation - Implementation of updated legal documentation and compliance frameworks - Stability and authentication improvements During this window, certain services may be temporarily unavailable or operate with reduced functionality. We expect normal service to resume once the maintenance is complete. Thank you for your patience and understanding. Upgrading internal bot systems and improving performance https://status.pigeonstudios.co.uk/incident/769897 Wed, 19 Nov 2025 04:30:00 -0000 https://status.pigeonstudios.co.uk/incident/769897#87c466ef6eb7afa2c6386d5706489f09ee458c391faa60b4f8d389631c97e482 We are currently performing scheduled maintenance on several Pigeon Studios operational bots, including the Invoice System, LSPD Bot, and State Patrol Bot. During this period, these bots may temporarily go offline, miss heartbeats, or experience limited functionality. This maintenance is part of an upgrade to improve: - System stability - Heartbeat reliability - Command performance - API resiliency - Error-handling and uptime reporting - All services will automatically resume once the upgrade is completed. Bots will progressively return online as components are updated and restarted. If you need assistance during this period, please reach out through the Pigeon Studios Support Server.